Privacy Policy – Inca Cannabis

Effective Date: July 16, 2025
Last Updated: July 16, 2025


1. Introduction

At Inca Cannabis, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, www.incacannabis.com, or shop in-store.

By using our services, you agree to the practices outlined in this policy and consent to the collection and use of your information as described below.


2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number (when voluntarily submitted via forms or sign-ups).

  • Age Verification: Information confirming you are 19 years of age or older (required by Ontario law).

  • Order Data: Purchase history or product preferences (for loyalty programs or reordering).

  • Technical Information: IP address, browser type, device type, and browsing behavior using cookies and analytics tools.


3. How We Use Your Information

We use your information to:

  • Verify your age and comply with provincial laws

  • Fulfill orders and provide customer service

  • Respond to inquiries or support requests

  • Send updates, promotions, or newsletters (if you opt in)

  • Analyze website performance and improve user experience


4. Cookies and Tracking Technologies

Our site uses cookies and similar technologies to:

  • Remember your preferences

  • Track website usage and analytics

  • Provide personalized content

You can disable cookies through your browser settings, but some parts of the website may not function properly.


5. Third-Party Services

We may use trusted third-party services (e.g., payment processors, analytics providers) who have access to limited personal data only as necessary to perform their services. These providers are contractually bound to protect your information and comply with privacy laws.

Examples include:

  • Google Analytics

  • Meta Pixel

  • Payment gateways

  • OCS integrations (for regulated cannabis sales)


6. Data Storage & Security

Your data is stored on secure servers with access restricted to authorized personnel only. We implement safeguards to protect against unauthorized access, misuse, or disclosure.


7. Your Rights Under PIPEDA

As a Canadian user, you have the right to:

  • Access your personal data

  • Request corrections to your information

  • Withdraw consent (where applicable)

  • Request deletion of your information (subject to legal or regulatory limits)

To exercise these rights, please contact us at incacannabis@gmail.com


8. Minors

In accordance with Ontario law, our website and store are intended only for individuals aged 19 and older. We do not knowingly collect or store personal data from anyone under this age.


9. Links to Other Websites

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices or content of these third-party websites.


10. Policy Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly.


11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: incacannabis@gmail.com
Store Address: 3880 Bloor St W, Etobicoke, ON, M9B 1L3